Customer Relation Representative

Customer Relation Representative

  • 18.02.2016

We announce a vacant position of Customer Relation Representative in Customer Channel Department.

The main responsibilities of the candidate will be to offer support and solutions to the customers on the phone and to provide information about services and products of Moldcell company.

Position Accountabilities:

-To respond to customer requests on the phone;
-To provide necessary information regarding company products and services;
-To identify, investigate and come up with solutions to customer requests.

Your qualification and experience:

-University graduate;
-Experience in customer service will be an advantage.

Competencies:

-Excellent communication, negotiation and sales skills;
-High level of attention and accuracy;
-Quick learner, responsible and result-oriented;
-Computer literate, able to master customer service software applications;
-Ability to work flexible hours, including evenings and weekends;
-Proficiency in Romanian, Russian, English – at conversational level.

Note:

If you are interested in and meet the above requirements, send your CV at vacancy@moldcell.md

Moldcell
Moldcell

Moldcell is one of the leading telecom operators in the Republic of Moldova, offering innovative digital solutions and a wide range of mobile services, including voice, mobile internet, television, fixed internet via fiber optics, and mobile financial services. These services are accessible through its extensive network of stores nationwide and the Moldcell eShop online store. As a direct foreign investment in Moldova since 2000, and part of the Global CG Corp Group since March 25, 2020, Moldcell is dedicated to revolutionizing the digital financial services industry in Moldova. Committed to promoting the digitization of the economy and enhancing financial inclusion, Moldcell strives to provide its customers with the best possible experience while supporting the growth of the telecommunications sector in Moldova. Moldcell is one of the leading telecom operators in the Republic of Moldova providing attractive tariffs, biggest variety of handset offers and affordability of the cutting edge technologies all over the country. With a strong connectivity base, we are the hub in the digital ecosystem, empowering people, companies and societies to stay in touch with everything that matters 24/7/365 on their terms.

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