Consumer Journey Executive

14.08.2019

A partner of Philip Morris Sales & Marketing is looking for a Consumer Journey Executive that would be actively contributing to implementation of the Consumer Centric mindset in the organization, by analyze of the consumer behavior and feedback.

MAIN RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO:

• Coordinating marketing researches with 3rd party providers on regular basis for RRP & CC business;
• Market researches reports analysis and presentation to commercial functions and stakeholders;
• Update of the Consumer Experience Map with data received from market researches and framing it according to methodologies;
• Identification of the consumer experience gaps and strategic priorities to focus;
• Collaboration with project management office and commercial functions for briefing the initiatives and projects suitable for gaps addressing;
• Follow up on the Projects/initiatives results on consumer experience and business KPIs to confirm that gap was addressed;
• Helping with organization of training sessions at different levels (understanding of the consumer journey and consumer centric mindset) for team members.

EDUCATION AND EXPERIENCE:

• University degree;
• Sound experience in data analysis, business analytics and/or market research;
• Business analyst certification or market research analyst certification will be an asset;
• Strong Time management skills;
• Strong interest in innovative technologies;
• Strong communication and collaboration skills;
• Advanced written and spoken English.

WHAT WE OFFER:

• Career opportunities in a multinational company;
• Possibilities to learn and develop in a highly professional environment;
• Competitive salary;
• Great working atmosphere in a dynamic team of professionals.

To apply for the job, please send your CV to elena.cojocari@pmi.com
Only shortlisted candidates will be contacted.

Philip Morris Sales & Marketing

Philip Morris Sales & Marketing was established in the Republic of Moldova in 1996. It is one of the largest tobacco companies from the Republic of Moldova, striving to be a responsible employer, a major contributor to the state budget and a promoter of the sustainability principles. Philip Morris Sales & Marketing is the affiliate of Philip Morris International, a leading international tobacco company, actively delivering a smoke-free future and evolving its portfolio for the long term to include products outside of the tobacco and nicotine sector. The company’s current product portfolio primarily consists of cigarettes and smoke-free products. Since 2008, PMI has invested over $14 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes. This includes the building of world-class scientific assessment capabilities, notably in the areas of pre-clinical systems toxicology, clinical and behavioral research, as well as post-market studies.