Customer Relations Representative
We are looking for a Customer Relations Representative that will be responsible for answering customers\' questions, and assisting customers in solving problems with company products or services.
Main responsibilities:
• Respond to customer requests over the phone;
• Provide customers with product & service information;
• Identify, research and provide solutions for customer issues using the related computer system.
Competence and Education:
• University graduated;
• Fluent in Romanian, Russian and English.
Experience and knowledge required:
• Computer literate with the ability to learn customer service software applications;
• Client orientation is essential, excellent communication and negotiation skills;
• Ability to work flexible hours, including evenings and weekends.
This position is focused on local people of Moldova.
If you are interested in and meet the above requirements, send your CV at vacancy@moldcell.md indicating the reference code CRR.
Moldcell
Moldcell is one of the leading telecom operators in the Republic of Moldova, offering innovative digital solutions and a wide range of mobile services, including voice, mobile internet, television, fixed internet via fiber optics, and mobile financial services. These services are accessible through its extensive network of stores nationwide and the Moldcell eShop online store. As a direct foreign investment in Moldova since 2000, and part of the Global CG Corp Group since March 25, 2020, Moldcell is dedicated to revolutionizing the digital financial services industry in Moldova. Committed to promoting the digitization of the economy and enhancing financial inclusion, Moldcell strives to provide its customers with the best possible experience while supporting the growth of the telecommunications sector in Moldova.
Moldcell is one of the leading telecom operators in the Republic of Moldova providing attractive tariffs, biggest variety of handset offers and affordability of the cutting edge technologies all over the country. With a strong connectivity base, we are the hub in the digital ecosystem, empowering people, companies and societies to stay in touch with everything that matters 24/7/365 on their terms.
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