Invest Moldova Agency: BPO & SSC SECTOR OVERVIEW
Even though the local BPO & SSC market is still small and has a lot of potential to grow, existing companies already represent a big variety of industries. Also, there is a range of services that are provided, starting from basic ones (ex. Customer Service agent), to more sophisticated (ex. Data analyst, Engineering). Moldova is especially well suited to companies interested in smaller to medium, high-end operations, rather than classic service centres with thousands of employees.
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