Customer Relation Representative

Customer Relation Representative

• 15.01.2015

We announce a vacant position of Customer Relation Representative in Customer Channel Department.
The main responsibilities of the candidate will be: to offer support and solutions to the customers on the phone and to provide information about services and products of Moldcell company.

Position Accountabilities:

-To respond to customer requests on the phone;
-To provide necessary information regarding company products and services;
-To identify, investigate and come up with solutions to customer requests.

Your qualification and experience:

-University graduate;
-Experience in customer service will be an advantage.

Competencies:

-Excellent communication, negotiation and sales skills;
-High level of attention and accuracy;
-Quick learner, responsible and result-oriented;
-Computer literate, able to master customer service software applications;
-Ability to work flexible hours, including evenings and weekends;
-Proficiency in Romanian, Russian, English – at conversational level.

Note:
If you are interested in and meet the above requirements, send your CV at vacancy@moldcell.md

Moldcell

Moldcell is a part of the Telia Company, the new generation telco and one of the major world telecom operators. Moldcell is one of the leading telecom operators in the Republic of Moldova providing attractive tariffs, biggest variety of handset offers and affordability of the cutting edge technologies all over the country. With a strong connectivity base, we are the hub in the digital ecosystem, empowering people, companies and societies to stay in touch with everything that matters 24/7/365 on their terms.